Ultimately, this is due to Microsoft Outlook's difficulties with rendering CSS. This meant that emails in Microsoft Outlook would render with square buttons, regardless of the time invested in modifying them. In the past, buttons with a modified border-radius value did not render in emails in Microsoft Outlook. Microsoft Outlook has issues with rendering buttons. Regarding Border-Radius Values for Buttons
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Note: SharpSpring offers Professional Services to assist with custom coding. Refer to the Email Standards Project for more information on inconsistencies with email rendering across platforms. These versions of Microsoft Outlook do not support the following: This causes the formatting of emails to be rendered differently from other email clients like Gmail or Apple Mail, which is due to the fact that Microsoft Word is meant for print design and not HTML. Microsoft Outlook 2007, Microsoft Outlook 2010, and Microsoft Outlook 2013 use Microsoft Word to render the HTML of their emails. For example, they may look great in Gmail but appear distorted in Microsoft Outlook. There may be times when your emails vary across email clients. This is because email clients do not render HTML emails the same way, among other reasons. SharpSpring has a Litmus Test feature built into the email designer that allows you to see what your emails look like in different email clients. SharpSpring cannot influence how email clients render HTML emails. Regarding Rendering Issues with Microsoft Outlook 2007, 2010, and 2013 This means that SharpSpring email layouts that contain dynamic content will not render background images in Outlook 2016 or Outlook 2019, but will render correctly otherwise. However, due to these rendering limitations on Microsoft Outlook’s part, dynamic content in sections with background images will not render correctly. Emails created in SharpSpring will display regular, static background images for Outlook 20. Microsoft Outlook does not render email images correctly at times. Regarding Rendering Issues with Microsoft Outlook 20
When it comes to rendering emails, every email client has a different approach based on its own unique standards. You may have noticed that your SharpSpring emails look different in Microsoft Outlook than in other email clients, such as Gmail or Apple Mail.
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